Dallas Bus Station: Address, Hours, Routes & Phone Number 

The main Dallas bus station is located at 9755 Harry Hines Blvd, Dallas, TX 75220. Operated by Greyhound and FlixBus, it opened December 9, 2025, and sits directly across from DART’s Bachman Station. The terminal is open 24 hours a day, seven days a week.

If you’re planning a bus trip to or from Dallas, the city’s main intercity terminal recently moved. As of December 9, 2025, Greyhound and FlixBus service shifted from the decades-old downtown location on South Lamar Street to a new facility in Northwest Dallas. That change matters if you booked a while ago or you’re relying on older directions, you could end up eight miles from where your bus actually leaves.

Dallas Bus Station Address

The Dallas bus station address is 9755 Harry Hines Blvd, Dallas, TX 75220. This new terminal replaced the old downtown location at 205 S. Lamar Street, which stopped serving buses on December 8, 2025. Any ticket or directions listing the Lamar Street address is out of date.

According to Flix North America, the parent company of both Greyhound and FlixBus, all passengers with existing tickets tied to the old address automatically received a text or email with the updated location. Your original ticket stays valid at the new terminal you don’t need to rebook.

Dallas Bus Station Location

The station sits in Northwest Dallas, roughly eight miles north of downtown, directly across from the DART Bachman Station on Harry Hines Boulevard. Its position near light rail and Dallas Love Field makes it easy to reach without a car, and it connects travelers to airports, downtown, and the surrounding suburbs.

Here’s how the location breaks down for planning:

The terminal’s placement beside Bachman Station is its biggest advantage. From there, DART’s Green and Orange Lines link to downtown, DFW Airport, and suburbs including Carrollton, Farmers Branch, Las Colinas, Richardson, and Plano.

Dallas Bus Terminal: What’s Inside

The Dallas bus terminal is a 5,600-square-foot facility built with comfort and convenience in mind. According to Greyhound, it includes Wi-Fi, restrooms, food and beverage vending machines, and 24/7 security staffing. Customer service agents assist passengers to the correct gate, and travelers wait inside the lobby until boarding is announced.

Key features at a glance:

• Free Wi-Fi throughout the terminal
• Restrooms on site
• Food and beverage vending machines (no full-service restaurant confirmed inside)
• 24/7 security staffing
• Indoor waiting lobby with agent-assisted boarding

Because vending machines are the main food option inside, it’s smart to bring snacks or grab a meal beforehand especially for early-morning or late-night departures. Nearby Harry Hines Boulevard has additional shops and dining within a short distance.

Dallas Bus Station Hours

The Dallas bus station is open 24 hours a day, seven days a week, including weekends and holidays. Greyhound lists ticketing hours as round-the-clock, so you can buy tickets, check in, and wait inside at any time. Actual departure and arrival times, however, depend on your specific route and schedule.

Since the terminal never closes, overnight travelers have a sheltered, staffed place to wait between connections. That’s a meaningful upgrade over curbside-only stops, where passengers can be left outside in bad weather.

Dallas Bus Station Phone Number

For Greyhound bookings and support, call 1-800-231-2222 or email customer.service@greyhound.com. For FlixBus, call 1-855-626-8585 or use live chat at flixbus.com. Both operators run 24/7 customer service teams, so you can get help with tickets, schedules, or transfers at any hour.

Keep the right number handy based on which brand you booked with. Greyhound and FlixBus share the terminal, but they handle bookings separately.

How Do You Get to the Dallas Bus Station?

You can reach the Dallas bus station by DART rail, car, rideshare, or taxi. From downtown, take the DART Green or Orange Line from West End Station to Bachman Station, then walk across Harry Hines Boulevard. If you’re driving from downtown, take I-35E North and use Exit 436A.

By public transit: Bachman Station is served by DART Green Line and Orange Line trains, plus bus routes 20, 213, and 233. GoLink on-demand service also covers the area.

By car: From I-35E N, take Exit 436A. The Bachman Station parking lot is accessible from Harry Hines Boulevard.

By rideshare or taxi: Drivers can drop off along Harry Hines Boulevard near the terminal entrance. There’s also a Kiss & Ride drop-off area at Bachman Station across the street.

Where Can You Park at the Dallas Bus Station?

Free parking is available at DART’s Bachman Station across the street, which offers 458 spaces accessible from Harry Hines Boulevard. DART allows overnight and long-term parking at the customer’s discretion, but the agency states it assumes no responsibility for vehicles left overnight. Confirm current parking rules with DART before a multi-day trip.

If you’re leaving your car for several days, DART’s free lot can be far cheaper than repeated rideshare trips. Just know overnight parking is unsupervised, so avoid leaving valuables visible.

Which Routes and Destinations Depart From Dallas?

Greyhound and FlixBus connect Dallas to cities across Texas and the rest of the country. Popular Texas routes include Houston, Austin, San Antonio, and Fort Worth, with nationwide service reaching major hubs beyond the state. According to Flix, ridership has been rising, driving added frequency and new destinations across Texas.

Nearby Greyhound stops that may appear in your itinerary include:

Because Greyhound and FlixBus schedules change often, always confirm your exact departure time, boarding gate, and pickup location on your ticket. If your ticket lists Deep Ellum or another curbside stop instead of the Harry Hines terminal, go to that specific address curbside stops don’t have an indoor lobby.

Tips for Bus Travel From Dallas

A few practical habits make the trip smoother, especially at a busy intercity terminal:

• Arrive early. Plan to reach the terminal at least 30–45 minutes before departure so you can check in, find your gate, and manage luggage.
• Check your exact stop. Confirm whether your ticket lists the Harry Hines terminal or a curbside stop like Deep Ellum.
• Bring food. Vending machines are the main on-site option; pack snacks for long or overnight trips.
• Keep valuables close. Overnight lot parking is at your own risk, and downtown transfers may involve waiting.
• Save the right phone number. Match your support line to Greyhound (1-800-231-2222) or FlixBus (1-855-626-8585).

If you arrive shortly before departure, prioritize confirming your gate with a customer service agent boarding is announced inside the lobby, so listen for your route.

Frequently Asked Questions

Where is the Dallas Greyhound bus station now located?
The Dallas Greyhound bus station is at 9755 Harry Hines Blvd, Dallas, TX 75220, in Northwest Dallas. It moved here on December 9, 2025, from the old downtown terminal at 205 S. Lamar Street. Greyhound and FlixBus both operate from this location.

Is the Dallas bus station open 24 hours?
Yes. The Dallas bus station is open 24 hours a day, seven days a week, including weekends and holidays. Ticketing is available around the clock, and travelers can wait inside the staffed lobby overnight between connections.

What is the phone number for the Dallas bus station?
For Greyhound, call 1-800-231-2222. For FlixBus, call 1-855-626-8585. Both operators offer 24/7 customer service for bookings, schedule questions, and transfer help. Use the number matching the brand you booked with.

How do I get from downtown Dallas to the new bus terminal?
Take the DART Green or Orange Line from West End Station to Bachman Station, then walk across Harry Hines Boulevard. By car, take I-35E North and use Exit 436A. The trip covers roughly eight miles.

Is there parking at the Dallas bus station?
Free parking is available at DART’s Bachman Station across the street, with 458 spaces accessible from Harry Hines Boulevard. Overnight and long-term parking is allowed at the customer’s discretion, but DART assumes no responsibility for vehicles left overnight.

Does the Dallas bus station have Wi-Fi and restrooms?
Yes. The 5,600-square-foot terminal offers free Wi-Fi, restrooms, food and beverage vending machines, and 24/7 security staffing. Customer service agents help passengers reach the correct boarding gate inside the lobby.

Which cities can I reach by bus from Dallas?
Greyhound and FlixBus connect Dallas to Texas cities including Houston, Austin, San Antonio, and Fort Worth, plus destinations nationwide. Ridership growth has added frequency and new routes. Always confirm your specific route and schedule on your ticket.

What happened to the old downtown Dallas Greyhound terminal?
The downtown terminal at 205 S. Lamar Street phased out bus service on December 8, 2025. It had operated since the mid-1940s. Developer Ray Washburne bought the property and plans to redevelop the site.

Are Greyhound and FlixBus at the same Dallas terminal?
Yes. Both Greyhound and FlixBus operate from the Harry Hines Boulevard terminal, as both are owned by Flix North America. However, bookings and customer service are handled separately, so contact the correct brand for your trip.

What should I do if my ticket lists a curbside stop instead of the terminal?
Go to the exact address printed on your ticket, such as the Deep Ellum curbside stop, rather than the Harry Hines terminal. Curbside stops lack an indoor lobby, so arrive on time and confirm the pickup point in advance.